Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed, whereas the Fastcurve, managed services provider (MSP) is the service provider delivering the managed services. The client and the Fastcurve are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills and address issues related to cost, quality of service and risk. As the IT infrastructure components of many SMB and large corporations are migrating to the cloud.
The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery. Beyond traditional application and infrastructure management, managed services may also include storage, desktop and communications, mobility, help desk, and technical support